Refund Policy

Last updated: August 25, 2026

We want you to be completely satisfied with your purchase. If you are not happy with your order, we're here to help.

Returns

You have 30 days from the date you received your item to request a return. To be eligible for a return, your item must be unused and in the same condition that you received it, in its original packaging.

Refunds

Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5–10 business days.

Non-Refundable Items

The following items are non-refundable:

• Gift cards
• Downloadable digital products
• Sale or clearance items

Exchanges

If you need to exchange an item for a different size or color, please contact us and we'll be happy to assist.

Shipping Costs

Return shipping costs are the responsibility of the customer unless the item arrived damaged or defective. Original shipping charges are non-refundable.

Contact Us

If you have any questions about our Refund Policy, please contact us at hello@zuzushub.com